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Gems are earned by completing pixel art canvases, maintaining daily challenge streaks, unlocking achievements, and watching optional rewarded ads. You can also purchase gem packs from the in-app store.
Orbs power Pix's Workshop: type a prompt or upload a photo and Pix turns it into a colorable canvas. Each generation costs 1–3 orbs depending on difficulty. Get orbs from packs, PixelZen Premium, or by converting gems.
PixelZen Premium is $9.99/month: unlimited power tools and Instant Finish, the premium brush, 50 orbs every month to spend on AI art and more, and no banner ads. The core loop stays free forever. Premium is optional.
First, make sure you have a stable internet connection and try again. If the issue persists, contact us at support@mimiclab.ai with your Apple ID and a description of the purchase. Apple handles all payment processing, so you can also contact Apple Support directly for billing issues.
If you were signed into an account (Google, Apple, or email), your progress is saved to the cloud and will restore automatically when you sign in again. If you used the app as a guest, progress is stored locally and may not be recoverable if the app was deleted.
PixelZen offers one-time purchases (gem and orb packs) and an optional monthly subscription, PixelZen Premium. Manage or cancel Premium anytime in your device Settings → your name → Subscriptions. To restore purchases on a new device, tap your profile icon and choose "Restore Purchases." For refunds, contact Apple Support. All billing is handled by Apple.
You can delete your account directly in the app: go to Profile → Delete Account. Deletion permanently removes your sign-in and can't be undone. Prefer email? Write to privacy@mimiclab.ai with the subject "Account Deletion Request."
Try closing and reopening the app, then check for updates in the App Store. If the issue persists, delete and reinstall the app (your cloud-saved progress will restore on sign-in). If none of this helps, contact us with your device model and iOS version.
Type a prompt or add a photo, and Pix generates a pixel canvas for you to color. Finished creations land in your gallery, and everything you make is private to you.